
PASA Insights – Third Edition | March 2025
AI in Public Services, Public Trust & Global Opportunities
The Third Edition of PASA Insights (March 2025) focuses on the intersection of Artificial Intelligence, public service delivery, and global educational opportunities. This edition explores how technology is reshaping governance while emphasizing the importance of trust, transparency, and global student engagement.
Featured Articles
🔹 AI in Public Services: Current State and Future Prospects
By Sidra Imtiaz, Ommama Usman, and Humaira Mehmood
This in-depth analysis outlines how AI is streamlining public services, optimizing government operations, enhancing urban development, and transforming the public sector. The article provides insights into future trends and the ethical concerns surrounding AI adoption.
🔹 Public Perception and Trust in AI
By Ms. Kaneez Shah
This student-authored perspective highlights the need for public trust and awareness as AI becomes increasingly influential in governance. The article calls for transparency, inclusive policymaking, and ethical implementation to prevent misuse and public resistance.
🔹 Exploring Global Opportunities: Study Abroad Expo at QAU
By Ms. Sidra Imtiaz
This piece covers PASA’s impactful Study Abroad Expo at Quaid-e-Azam University, which connected students with global universities and encouraged them to pursue international academic dreams.
Edition Highlights
This edition serves as a dual platform for both technological awareness and student empowerment. The content explores how AI can revolutionize public services — from healthcare to urban planning — while recognizing the role of trust and ethical use in successful integration.
Additionally, it reflects on PASA’s growing influence through large-scale initiatives like the Study Abroad Expo, reaffirming its commitment to global exposure, skill-building, and academic excellence for students across Pakistan.
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